Guarantee
We offer a 100% money back guarantee that the products delivered to you on behalf of your veterinarian will be the same safe, quality medications your veterinarian dispenses from their clinic.

In the event you are not completely satisfied with the products MyVetsMeds delivers to you, a full refund will be given upon the return of any newly packaged, unopened product within 4 weeks of purchase. Exchanges will be handled in the same manner.

Please contact Customer Service at customerservice@myvetsmeds.com or toll free at 866-446-9738 to receive a Return Authorization.

NOTE: The method of refund will be determined by the original method of payment.

Shipping Policy
MyVetsMeds uses United States Postal Service Priority mail as the standard method of delivery for the lower 48 continental states (US). Other shipping options are available during checkout.

Standard shipping is free within the lower 48 continental states (US) for medication orders over $37. Charges for other delivery options are available during the checkout process. Note that there may be some restrictions on overnight shipping due to your location.

Orders received after 3 pm will be shipped on the next business day.

Privacy Policy
We do not sell, rent, or disclose your personal information to any third parties. We do not disclose any of your personal information, except when required by law or to provide you with our product and/or service.

Our site uses an order form in which we collect contact and financial information to process your order and obtain payment. All credit card transactions use industry-standard 128-bit SSL encryption.

Copyright Information
All software, text, images, graphics, user interfaces, photographs, trademarks, logos, artwork and other content on this web site (collectively known as "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on this site are owned or licensed by or to MyVetsMeds, and is protected by copyright, trade dress, and trademark, and various other intellectual property rights laws.

Copyright is the intangible property right granted by Federal statute for an original work fixed in a tangible form of expression. Copyright provides us with the following exclusive rights in a work: to reproduce, to prepare derivative works, to distribute by sale or otherwise, to perform publicly, and to display publicly. Federal Law prohibits any unauthorized use of MyVetsMed’s copyrights without prior written consent.